Eligibility for Telehealth at the Medical Centre

Am I eligible for Telehealth at the Medical Centre?

Answer ID 3347 | Last updated on 07/02/2022 01.26 PM

You are eligible for telehealth at a GP medical centre if you:
  • have an established clinical relationship with a GP, or a medical practice and have had at least one face-to-face service in the 12 months preceding the telehealth attendance
  • have children under the age of 12 months
  • are homeless
  • are receiving an urgent after-hours (unsociable hours) service or are a patient of a medical practitioner at an Aboriginal Medical Service or an Aboriginal Community Controlled Health Service
  • are in a COVID-19 Commonwealth declared hotspot
  • are isolating because of a COVID-related State or Territory public health order, or in COVID-19 quarantine because of a State or Territory public health order
  • are accessing a medical consultation for:
    • blood borne viruses
    • sexual or reproductive health consultations; and
    • pregnancy counselling services
    • mental health services; and
    • nicotine and smoking cessation counselling

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